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FREQUENTLY ASKED QUESTIONS

SHIPPING & RETURNS

How long will it take to get my order?
How will my order be shipped?
How much is shipping?
How long will shipping take?
How can I track my package?
Why has my package not arrived yet?
What if my item arrives damaged or defective?
Can I return or exchange an item?
What is the processing time for a return/exchange or replacement?
Can I return, replace or exchange items on Sale?
Can I return City Color Cosmetics I purchased at a store to citycolorcosmetics.com?

INTERNATIONAL SHIPPING

Do you ship internationally?
How long will it take for Canada shipping?
How much is shipping to Canada?

ORDERS & COMPANY

Where do I input my Promo Code?
How do I cancel my order?
How do I become a wholesaler/distributor?
Is City Color Cosmetics Cruelty Free?
Who do I contact about blogger sponsorship or product for review?
What sales tax obligations do Colorado and Oklahoma residents have?